General Data Protection Declaration

As the responsible company, we take all the measures required by law in order to protect your personal data. Please refer to our board of management should you have any questions concerning this data protection declaration:

TM Relocation Services GmbH
Apianstraße 5
80796 Munich

You can reach our data protection officer under the above address and or under

1. Object of the company

The object of our company is provision of relocation services throughout the world.

2. Scope of application of this Data Protection Declaration

This Data Protection Declaration relates to the personal data of individuals interested in our company and to its customers who are natural persons and all other natural persons who have contact with us, e.g. representatives or employees of legal entities but also visitors to our website and to people who, for example, have registered to receive our newsletter.

3. Processing of data

Personal data refers to information on your identity. This includes, for example, details such as your name, address, telephone number or e-mail address.

The data is processed in fulfilment of our contract as part of our relocation services and to comply with our legal obligations. We process interested parties’ data in order to safeguard our legitimate interests or to initiate a contract.

In certain cases, we require additional information, such as for example your name and address in order to process your enquiry or to provide the desired services. These additional personal data will only be recorded and stored provided you have given them voluntarily, for example as part of an enquiry, registration, an application as an employee or as a potential supplier.

We work together with other companies in order to fulfil our contractual obligations. These include hosting service providers (Internet, e-mail) and software providers (including remote maintenance).

4. Forwarding personal data

Your personal data will only be forwarded to third parties if this is necessary in order to carry out the activities referred to above or should you have consented beforehand to the data being forwarded. These third parties may not use the data for any other purpose.

We only disclose personal data concerning customers when we are required to do so by law, by a decision of a court or if disclosure is necessary in order to implement or protect our standard terms and conditions or other agreements. This also applies as appropriate to the storage of data. Data is never disclosed for commercial purposes.

We bind our employees and the companies we appoint to confidentiality.

5. Transmission to third countries

Data is only transmitted to third countries as part of relocation services on the basis of an existing agreement with our clients.

6. Storage, deletion

As a matter of principle, data stored is deleted once the retention periods provided for in law have expired.

Stored personal data is also deleted should you revoke your consent to their being stored and in the absence of any other legal basis, when knowing them is no longer required in order to fulfil the purpose for which they were stored or should their storage not be permitted for other legal reasons, unless legal retention regulations forbid deletion, in which case deletion is replaced by restricted processing (blocking).

Stored personal data is also deleted should your personal data have been processed illegally or have to be deleted in order to comply with legal requirements.

Should deletion not be feasible or only with disproportionate effort, restricted processing will replace deletion.

7. Information and correction

You may demand information on your personal data that we process. On written application, we will be pleased to provide you with information about you that we have stored.

We are unable to guarantee the complete data security of communication by e-mail so that we recommend that confidential information should be sent by post.

Should your information not (any longer) be correct you may demand a correction. You may demand that additions be made to your data should it not be complete. Should your data have been forwarded to third parties, we notify these third parties of your correction, provided that this is stipulated by law.

8. Restriction on processing personal data

You are entitled to demand that processing of your personal data be restricted (blocked) for any of the following reasons:

  • Should you dispute the correctness of the personal data and we had the opportunity to verify their correctness.
  • Should the processing not have been carried out according to the law and should you demand restricted use instead of deletion.
  • Should we longer require the data for processing purposes but you need the data in order to assert, exercise or to defend legal claims.
  • Should you have submitted an objection and it is not yet clear whether your interests have precedence.

9. Right to transfer data

You are entitled to receive personal data that you provided to us, in a format that can be transferred.

10. Right to object, opportunity to make contact and to complain

You may at any time revoke your consent to our collection and storage of your personal data. You are also free to contact us at or by post at TM Relocation Services GmbH, Apianstraße 5 in 80796 Munich should you have any questions on our data protection or requests to correct or delete your data. You are also entitled to submit a complaint to the regulatory authority responsible for data protection.

11. Amendment of our data protection provisions

We reserve the right to change our security or data protection measures should this be necessary on account of technical developments. In these cases, we will also amend our information on data protection accordingly. Please note therefore the currently valid version of our Data Protection Declaration.